Printing & Imaging

For the Printing & Imaging industry RLG Returns Management Solutions offers compliant international return solutions. Whether your requirements are set by your corporate responsibilities, your marketing and loyalty programs or service departments, We are able to manage your return programs, supported by our single management platform.

 

  • Products are returned for warranty and service reasons or because a product has reached its end-of-life. Regardless the return reason you have to ensure your customers are enabled with a clear and convenient return process.
  • For the Printing & Imaging industry RLG Returns Management Solutions offers compliant international return solutions that focus on end-of-life and service returns being supported by our online registration portal. Whether your requirements are set by your corporate responsibilities, marketing and loyalty programs or your service departments, we are able to manage all of your returns, supported by our single management platform. Via our reporting portal we provide full transparency in the supply chain which generates reporting that is useful for marketing purposes, future sales and product development.
  • RLG Returns Management Solutions offers various solutions for the take back of both single and bulk returns. Depending on your strategy and requirements, we can recycle and refurbish the returns. We add value with services such as sending out empty return boxes, opening boxes for content check and product registration.
  • For the specific challenges and services offering of RLG Returns Management Solutions for warranty and service returns, please click here

 

 

Our Returns Management advisor is here to assist you in designing your customized solution.

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Main characteristics:

  • Solutions for Manufacturers and brand owners
  • Combination of excellent IT platform and Logistics
  • IT Platform as a service for ultimate customer experience
  • International solutions with core activities in Europe
  • B2B and C2B return solutions
  • Optimization, centrally managed with central and or local return solutions
  • Choice of return services: drop-off, pick-up, send-in
  • Internationally proven cases by serving the majority of the Printing & Imaging industry
  • Flexibility in setup, selection of services and growth paths
  • End-to-end transparency and control
  • Portals for registration, service and reporting purposes