Parts Returns

We support Service Engineers and end-users with efficient return solutions for sending back spare parts and equipment. End-users benefit from a convenient return solution for sending back Customer Replaceable Units (CRU), while Service Engineers are supported with easy accessible return networks.

  • Service organizations play an important role in corporations.  With the our return solutions we enhance the customer experience in cases of repair services, helping to improve your corporate brand image stimulating customer loyalty and retention.
  • Service Engineers require the backing of an efficient returns solution for returning spare parts and equipment, while linking and registering the return and customer data. End-users will also benefit from a convenient returns solution for sending back Customer Replaceable Units (CRU).
  • With our optimized Return to Vendor solution, we add value with service checks at our local return centers, while maintaining cost control.
  • Via our reporting portal transparency is provided in the entire return process flow, helping to support back-office activities and inventory planning.

 

 

Our Returns Management advisor is here to assist you in designing your customized solution.

Please leave a message >

Your benefits

  • Minimized logistic costs through increased efficient use of time by Service Engineers
     
  • Convenient CRU returns solution
     
  • Back-office cost savings
     
  • Transparency and Control via our reporting portal
     
  • Improved bottom line by reduced total cost of ownership
     
  • International solution